"As described. The seller is friendly and helpful. I had to change the courier at the last minute because the one I initially chose didn't pick up for 2 days despite being a same-day service. The seller suggested an instant replacement. The package arrived at my house within 2 hours. Thank you so much. The pillow is comfortable, currently being aired out. Planning to take it on a road trip tonight."

"Good product quality, fast shipping process, safe packaging, very good seller response. The product needs to be aired out before use because it has a strong smell or needs to be dry cleaned. But, the smell has significantly gone by couple hours of airing."

"The quality is really good. Soft and thick but doesn't cause neck pain. However, it needs to be aired out for 3 days before using because it has a slight smell, but it disappears. Recommended. Thanks, seller."

"Thank you! The pillow has arrived, the packaging is secure, and the delivery is fast. Initially, the pillow does have a distinct smell, but after airing it out under the AC for less than 4 hours, the smell has significantly reduced. Now, after using the pillow, it's incredibly soft. Thank you so much!"

"The pillow is not overly soft and supports the neck well, so sleeping feels very comfortable. Hopefully it stays durable."

"The filling is dense but still soft. At first the smell was quite noticeable, but after airing it out in the sun for 3 to 4 days, the odor was much less. If your pillow does not seem very fluffy yet, try patting it directly from two sides. Around 10 pats already makes it puff up a lot."

"The material matches the shop description. I am still airing it out and have not used it yet. Thank you."

"The material is good and smooth, and the size is accurate. Really very good. The seller is friendly, with fast response and fast delivery. Open it right away and follow the instructions for removing the smell so you can get the maximum benefit and satisfaction. Thank you, seller. The price is affordable."